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Senior AML Compliance Execution Manager - Quality Assurance C13 (Hybrid)

Sun City Center, Florida
23 Sep 2022

This position is responsible for performing the duties of the Quality Assurance Manager for AML by performing various tasks related to management of teams, cross location liaison and ensuring adherence to the AML Transactions Monitoring Procedures by the AML Analysts.


  • Lead staff of associates in a fast-paced, dynamic AML monitoring center.
  • Direct all operational activities within the assigned area / department
  • Consistently reach aggressive business-defined performance indicators with urgency and commitment
  • Focus on service, quality and business satisfaction as a liaison with AML regional and country compliance partners
  • Motivate employee performance and continuously develop talent though encouragement, feedback and coaching
  • Serve as a role model in a culture of accountability, integrity and respect
  • Promote an environment of open communication
  • Participate in recruitment for the department and ensure retention of quality employees
  • Lead various project teams and critically evaluate current processes for improvement
  • Responsible for achieving and monitoring aggressive production targets, while meeting or exceeding department expectations
  • Participate in various audits and examinations (OCC, ARR, monthly business) for the department and ensure quality of responsible activities
  • Be an advocate for the business point of view in all matters relating to Quality Assurance by serving as primary liaison with M&I analyst performance and risk mitigation as well as being the primary liaison for cross location groups driving consistency across the teams.


  • 6+ years' experience related to performing enhanced due diligence reviews of high-risk accounts preferred
  • Anti-Money Laundering (AML) Certification preferred
  • Previous supervisory experience preferred
  • Efficient verbal and written communication skills
  • Experience in conducting Research and analysis using online search tools
  • Experience in reviewing Suspicious Activity Reports (SARs)

Management Skills:

  • Ability to make sound decisions that reflect good judgement
  • Exceptional performance management abilities
  • Ability to collaborate, build relationships and work across the organization in a multi-site matrix operations environment with large staff
  • Demonstrated success driving organizational change with a track record of innovation
  • Exceptional influencing skills that inspire action without full reliance on authority
  • Superior execution skills with attention to detail and focus on clear realistic action steps and timelines

Technical Skills:

  • Experience in complex financial / AML analysis and ability to infer relevant business applications
  • Understanding of the AML Case Management Tool and Quality Assurance Tool
  • Clear understanding of the management controls and compliance risk mitigation Procedures and Policies
  • Proficiency in Microsoft Office Product suite


  • Bachelor's/University degree or equivalent experience required
  • Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Compliance and Control


Job Family:

AML Execution


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi ) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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  • Job Reference: 719938539-2
  • Date Posted: 23 September 2022
  • Recruiter: Citi
  • Location: Sun City Center, Florida
  • Salary: On Application