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Sales and Customer Service from Home - Major Cruise Line

Charlotte, North Carolina
23 Sep 2022

Remote Sales and Customer Support for Major Cruise Line - Work from Home

To all those who start planning the next vacation as soon as you return home, this one's for you.

A well-known Cruise Line company is opening up for travel in 2021 and is ramping up customer support to assist callers with planning and booking trips, in addition to handling questions and other requests.

The Arise® Platform presents the perfect opportunity to connect with this company, among other leading brands, so you can service their customers - from the comfort and safety of your home. Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform.

This type of flexibility means you take control of your income, your schedule, and get to work wherever it suits you - even from your own vacation destination!

Did someone say vacation?

What's more, this unique opportunity comes with perks. Once you've serviced this client for at least 90 days, you may be eligible for a Family & Friends discount on your own personal cruise travel!

So. Much. Winning.

What's Needed to Provide Support for this Client

  • Inbound calls for assistance with bookings from client's customers and client's travel agent partners.

  • Possible outbound calls to client-designated internal support departments, client's customers and/or client's travel agent partners for status and clarification purposes.

  • Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.

Must-Have Qualities and Capabilities

  • Patience and empathy

  • Easily manage stress, able to work under pressure, and adapt to adverse situations

  • Be knowledgeable and friendly

  • Deliver eloquent customer service

  • Have experience working with users to identify the best solution

What It Takes To Succeed:

You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience, and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations. Excellent written, listening and verbal communication skills are a must. It's also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

No degree necessary - This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform.  Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.

What You Need To Get Started:

  • Register to use the Arise Platform

  • Select a client opportunity

  • Enroll in a certification course to prepare to service

About Arise

Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss.

**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**


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  • Job Reference: 719937530-2
  • Date Posted: 23 September 2022
  • Recruiter: Arise Virtual Solutions
  • Location: Charlotte, North Carolina
  • Salary: On Application