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Reservations and Sales Associate

Location
Atlanta, Georgia
Job Type
Permanent
Posted
23 Sep 2022

We are the Children's Museum of Atlanta, a nonprofit 501(c)(3), and we are the only educational venue of its kind in Atlanta. Through community outreach initiatives, educational programs, and exhibits designed for children ages 0-8, the Museum strives to Spark every child's imagination, sense of discovery and learning through the power of play.

Are you a superstar when it comes to customer service and sales calls? Children's Museum of Atlanta is hiring a Reservations and Sales Associate. This is a part time, 30 hours/week, non-exempt, hourly position that reports to the Reservations Manager.

We offer medical, dental, vision, life insurance, generous PTO, 401K, FSA, Museum family membership, and discounts in the Museum store. We also offer free parking to all of our team members.

Primary Role:

Provide exceptional customer service, while selling school field trips, birthday parties, general admission tickets and other Museum programs through phone calls and emails.

Responsibilities:

  • Sales and bookings for Museum birthday parties, general admission, group reservations, school field trips and other Museum activities.
  • Meets weekly sales call goals & tracks sales call progress
  • Membership sales as needed
  • Manages records of all reservations
  • Answers phone, email & fax inquiries
  • Communicates, internally, reservation matters, ticketing issues and/or Altru issues
  • Conducts follow up calls & emails for deposits, confirmations and guest lists
  • Researches & reaches out to prospective new contacts & schools
  • Other duties as assigned
  • Excellent organizational, communication, written, oral, and interpersonal skills
  • Self-motivated, with the ability to work, both independently and collaboratively as a team member, with minimal supervision
  • Comfortable cold calling organizations to grow sales for a variety of Museum activities
  • Proficient in Microsoft Office suite Knowledge of Altru group sales, or other group sales software
  • Excellent customer service skills
  • Pleasant phone voice
  • Ability to multi-task
  • Attention to detail
  • Must be available to work some weekend days and holidays

Education: High School diploma or equivalent

Experience: 3 to 5 years experience in customer service.

PI192202605

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Details

  • Job Reference: 719942581-2
  • Date Posted: 23 September 2022
  • Recruiter: Children's Museum of Atlanta
  • Location: Atlanta, Georgia
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent