Collections Professionals: let Vaco advocate for you and you'll have an advantage over your competition! Our recruiters have direct relationships with hiring managers, so they can connect your work experience to the open job. We have immediate openings for Collections Specialists in the Orlando area. Instead of being another faceless resume, let Vaco promote your strengths to the hiring manager while preparing you for their specific interview.
Our recruiters will provide you with great insight about trends in the market-keeping you up to date on compensation expectations, company culture and growth opportunities. If you're an experienced Collections Specialist and you want to partner with the best, apply today!
We have a client in the Kissimmee area seeking an experienced Collections Specialist to provide financial, administrative, and clerical services.
Manage and collect on an assigned A/R portfolio across multiple business units.
Research and reconcile customer accounts.
Complete routine collection calls to determine payment status of accounts, ensuring timely payment of receivables and resolution of customer issues preventing payment.
Develop and maintain strong working relationships with partners and customers in order to deliver the best total customer experience.
Understand customer infrastructure, processes, and identify appropriate contacts in order to successfully address customer issues impacting payment performance.
Identify at-risk customers to Manager.
Identify & document customer disputes.
Identify root causes of delinquency.
2+ years of business to consumer (B2C) collection experience preferred
Timeshare industry experience highly preferred
Knowledge of billing and collection procedures
Solutions oriented with strong initiative
Team player with the ability to share knowledge
Ability to work with deadlines, prioritization and organization of workload
Intermediate Excel skills
Highly customer service oriented